TERMS AND CONDITION
Terms & Condition
Our products are order based, this means that we craft the product when order arrived, except for ready stock products. We are highly concerned on the quality of our products because customer’s satisfaction is vital for our business.
Transfer the cash to our bank account: Bank BCA, Boyolali branch account number: 5893-01-011409-53-4, on the behalf of: Muhamad Vidiyantoro
1430237159 (solid artwork official account)
Down payment is at 50% of total price and should be paid after deal is made.
The remaining 50% must be completed when the product is ready to be shipped.
The shipment cost must be paid before the product is shipped (100%).
You can pick your order in our production site, or you can ask it to be shipped either with your own cargo selection or our cargo.
Delivery depends on your location (for example delivery to Jakarta, Bogor, Tangerang, and Bekasi will take maximum of three days delivery, while for Medan, it will take maximum of 7 days delivery).
Ordered product will be delivered using door to door service directly to the address as long as it is under the cargo’s area coverage.
Check your product when you receive it from the cargo, immediately filed your complaint if you find your product broken or scratched, we have developed best solution for the case.
The cost of delivery depends on the number of order and the destination (more than one item order relatively has cheaper shipment cost).
The cancellation of order should be done before the order is processed, we will give 100% refund if this happen. Cancellation cannot be done after your order is processed.